12 months ago
And asked them about why the F I pay $110 for internet, and what other tiers they have.
Dude looked up info and in 2 seconds told me I was wasnt migrated to Spectrum yet... -_-
So he migrated me, they're sending me a new modem and my internet is going from.... for the last 3 years..... 20mb/s to 100mb/s and its $74 a month!
Mad at myself for not calling sooner. Haha.